Age rules and family policy at The Colony Hotel Palm Beach
The Colony Hotel Palm Beach is an all-ages, family-friendly boutique hotel; children of any age are welcome and babysitting/childcare is available for a surcharge. The hotel requires the guest checking in to be at least 18 years old and to present a photo ID and a credit card.
In this guide
Who can check in
The Colony Hotel Palm Beach requires the person checking in to be at least 18 years old and to present a valid photo ID and a credit card at arrival.
Some third‑party listings sometimes show different minimums (for example, 21), but the hotel's published FAQ gives 18 as the check-in minimum; if you have questions about a specific reservation, contact the hotel or your booking agent.
- Minimum check-in age: 18 (per hotel FAQ)
- Photo ID and credit card required at arrival
- If you were booked through an OTA, check that reservation's fine print for any alternate policy
| Requirement | Policy |
|---|---|
| Minimum check-in age | 18 years (hotel FAQ) |
| ID & payment | Valid photo ID and credit card at arrival |
| OTA discrepancies | Some OTAs may show different minimums; verify your booking |
Children, families and babysitting
The Colony is marketed and operated as a family-friendly property that welcomes children of all ages. Guests aged 18 and older are charged at the adult rate.
The hotel offers babysitting/childcare for an additional surcharge — this service is available on-site but usually requires advance arrangement.
- Children of any age are welcome in rooms and dining venues
- Babysitting/childcare is available for a surcharge (reserve in advance)
- Pools, beach service and family‑friendly dining available on property
| Feature | Notes |
|---|---|
| Family policy | Children of any age welcome |
| Adult rate | Guests 18+ charged as adults |
| Childcare | On-site babysitting available (surcharge) |
Room types and who they suit
The Colony offers three room categories; choose based on bed type and group size. Room names are Junior Suite, Premium Room, and Standard Room.
Families typically book a Junior Suite for extra space; Premium Room and Standard Room come in King, Queen, or Double bed options depending on the specific layout.
- Junior Suite — 1 King Bed (more space/sitting area)
- Premium Room — 1 King Bed or 2 Double Beds
- Standard Room — 2 Double Beds or 1 Queen Bed
| Room name | Bed options |
|---|---|
| Junior Suite | 1 King Bed |
| Premium Room | 1 King Bed or 2 Double Beds |
| Standard Room | 2 Double Beds or 1 Queen Bed |
Pools, beach access and kid-friendly amenities
The hotel operates multiple outdoor pools; one main pool is accessible to general hotel guests while other pools are reserved for villa and bungalow guests. The main pool is described in public materials as a lively, social pool near the Living Room area.
The Colony provides private beach access with a Beach Butler service and a free beach shuttle; complimentary beach chairs, towels and umbrellas are available as part of that beach service.
- Three pools on property: main guest pool plus villa- and bungalow‑reserved pools
- Main pool has poolside bar service where food and drinks can be ordered
- Private beach access, Beach Butler service, and free beach shuttle
| Amenity | Notes |
|---|---|
| Main pool | Accessible to hotel guests; poolside bar service |
| Villa / bungalow pools | Reserved for villa or bungalow guests |
| Beach Butler | Sets up chairs, towels, umbrellas; delivers food/drinks |
Dining, meal plan and family dining
The Colony is not an all‑inclusive resort. On-site dining is à la carte at venues such as Swifty's (breakfast, lunch/brunch and dinner) and Pink Paradise Café (coffee, pastries, light lunch).
Families can dine together at Swifty's or the poolside bar; Pink Paradise Café is walk‑in friendly for casual coffee and light bites.
- Not all‑inclusive: meals and drinks are charged separately
- Swifty's serves breakfast, lunch/brunch and dinner (reservations recommended for Swifty's)
- Pink Paradise Café open daily for espresso, pastries and grab‑and‑go options (walk‑ins welcome)
| Venue | Typical offering / note |
|---|---|
| Swifty's | American cuisine; breakfast, lunch/brunch, dinner (reservations recommended) |
| Pink Paradise Café | Espresso, pastries, salads, sandwiches; walk‑ins welcome |
| Poolside bar | Drinks and poolside service to lounge chairs |
Practical policies families ask about
Pets are allowed with limits: the hotel welcomes dogs 25 lbs and under for a fee; service animals are typically exempt from fees per applicable law. Parking and valet are available for a fee.
Other guest services relevant to families include complimentary Wi‑Fi, free bicycle rentals, access to partner fitness and tennis facilities, and the Naturopathica Spa Suite (spa reservations recommended).
- Pet policy: dogs up to 25 lbs allowed for a fee (check hotel for current terms)
- Parking: overnight parking and valet available for a fee (hotel FAQ lists $45 per 24 hours)
- Complimentary Wi‑Fi and complimentary bicycle rentals
- Spa treatments and babysitting require advance booking
| Service | Practical note |
|---|---|
| Pets | Dogs 25 lbs and under welcome for a fee (details at hotel) |
| Parking | Overnight parking/valet for a fee (hotel FAQ indicates $45 per 24 hours) |
| Wi‑Fi & bikes | Free in‑room Wi‑Fi; complimentary bicycles for guests |
When to call ahead
If you need babysitting, accessible rooms, a pet waiver, early check‑in, or specific bedding arrangements (for example requesting 2 Double Beds), call ahead so the hotel can confirm availability and any surcharges.
For spa appointments, restaurant reservations (Swifty's), beach Butler timing, shuttle arrangements, or event bookings, the hotel recommends reserving before arrival.
- Call ahead for babysitting/childcare and spa bookings
- Confirm bedding type if you need 2 Double Beds or a specific configuration
- Reserve Swifty's if you plan to dine during peak times
| Reason to contact hotel | Why |
|---|---|
| Babysitting or childcare | Service is surcharge-based and may need advance booking |
| Spa appointment | Naturopathica treatments require reservations; spa hours apply |
| Dining reservations | Swifty's can fill up—reservations recommended |
