The Colony Hotel Palm Beach › FAQs
Know before you goThe Colony Hotel Palm Beach FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
10Where is The Colony Hotel Palm Beach located?
The Colony Hotel Palm Beach is at 155 Hammon Ave, Palm Beach, Florida, 33480, United States.
What is the phone number to contact The Colony Hotel Palm Beach through BookResorts?
You can reach BookResorts agents 24/7 for The Colony Hotel Palm Beach at +1 (888) 605-1350.
Does The Colony Hotel Palm Beach have Wi‑Fi?
Yes, complimentary Wi‑Fi is available for all guests, including free in‑room access.
Does The Colony Hotel Palm Beach offer beach access?
Yes, the hotel provides private beach access with Beach Butler service, complimentary chairs, towels, umbrellas, and a free beach shuttle.
Are bicycles available at The Colony Hotel Palm Beach?
Yes, The Colony Hotel Palm Beach offers complimentary bicycles for guests.
Does The Colony Hotel Palm Beach have a spa?
Yes, the hotel partners with Naturopathica to operate the Naturopathica Spa & Healing Center on property.
Is parking available at The Colony Hotel Palm Beach?
Yes, overnight parking and valet service are available; the hotel's FAQ lists a parking fee of $45 per 24 hours.
Is The Colony Hotel Palm Beach a smoke‑free property?
Yes, The Colony Hotel Palm Beach is a smoke‑free property.
How many rooms and suites does The Colony Hotel Palm Beach have?
The property has 89 guest rooms and 16 suites.
Does The Colony Hotel Palm Beach host events and weddings?
Yes, the hotel offers multiple event spaces including the Coral Ballroom, Solarium, Lawn, and smaller rooms, and hosts weddings and meetings.
Age policy & families
9Does The Colony Hotel Palm Beach welcome children and families?
Yes, The Colony Hotel Palm Beach is family‑friendly and welcomes children of all ages.
What is the minimum age to check in at The Colony Hotel Palm Beach?
Per the hotel's FAQ, the guest checking in must be at least 18 years old and present a valid photo ID and credit card.
Are children charged at adult rates at The Colony Hotel Palm Beach?
Guests aged 18 and older are charged at the adult rate; the hotel's information states children of all ages are welcome.
Does The Colony Hotel Palm Beach offer babysitting or childcare?
Yes, babysitting and childcare are available on site for a surcharge.
Are family rooms or suites available at The Colony Hotel Palm Beach?
The hotel offers a variety of room types and suites; you can choose accommodations suited to families when booking.
Can families use the pools at The Colony Hotel Palm Beach?
Yes, one main outdoor pool is accessible to all hotel guests; there are additional pools reserved for villa and bungalow guests.
Is beach service family‑friendly at The Colony Hotel Palm Beach?
Yes, Beach Butler service provides chairs, towels, umbrellas, and can deliver food and drinks, which accommodates families.
Are there kid‑friendly dining options at The Colony Hotel Palm Beach?
Yes, Swifty's and Pink Paradise Café welcome families; Swifty's serves breakfast, lunch/brunch, and dinner with a family‑friendly atmosphere.
Does The Colony Hotel Palm Beach allow pets when traveling with children?
Yes, the hotel welcomes dogs 25 lbs and under for a fee and provides pet amenities; service animals are handled according to policy.
Check-in & hotel policies
10What time is check‑in and check‑out at The Colony Hotel Palm Beach?
Check‑in begins at 4:00 PM and standard check‑out is at 12:00 PM (noon).
What identification is required at check‑in at The Colony Hotel Palm Beach?
The guest checking in must present a valid photo ID and a credit card at arrival.
Is The Colony Hotel Palm Beach an all‑inclusive property?
No, The Colony Hotel Palm Beach is not an all‑inclusive property; dining venues operate à la carte and meals are charged separately.
Is The Colony Hotel Palm Beach pet‑friendly?
Yes, the hotel welcomes dogs 25 lbs and under for a fee and supplies pet beds and treats; fees and specific details should be confirmed when booking.
Does The Colony Hotel Palm Beach provide airport or town car service?
Yes, the hotel offers limo or town car service and can assist with transportation arrangements.
Is The Colony Hotel Palm Beach accessible for guests with disabilities?
Yes, the property supports accessibility with features such as Braille or raised signage and assistive listening devices in public areas.
Are there smoking rooms at The Colony Hotel Palm Beach?
No, The Colony Hotel Palm Beach is a smoke‑free property.
Does The Colony Hotel Palm Beach have EV charging or other vehicle amenities?
Yes, an electric car charging station is available on site.
What are the parking options and fees at The Colony Hotel Palm Beach?
Overnight parking and valet service are available; the hotel's FAQ lists a fee of $45 per 24 hours.
Can The Colony Hotel Palm Beach help with tours and local activities?
Yes, the hotel offers tours and ticket assistance and multilingual staff to help plan local excursions.
Rooms & suites overview
9What room types are available at The Colony Hotel Palm Beach?
The hotel offers Standard Room, Premium Room, and Junior Suite accommodations.
What bed options are offered in the Standard Room at The Colony Hotel Palm Beach?
Standard Room configurations include 2 Double Beds or 1 Queen Bed.
What bed does the Junior Suite at The Colony Hotel Palm Beach have?
The Junior Suite features 1 King Bed.
Do rooms at The Colony Hotel Palm Beach include in‑room Wi‑Fi?
Yes, complimentary in‑room Wi‑Fi is provided for guests.
Are in‑room housekeeping and laundry services available at The Colony Hotel Palm Beach?
Yes, dry cleaning and laundry services are available for guests.
Are accessible rooms available at The Colony Hotel Palm Beach?
Yes, the hotel offers accessible rooms and accessibility features; request specifics at booking.
Do rooms at The Colony Hotel Palm Beach have in‑room dining or room service?
The hotel offers on‑site dining at Swifty's and Pink Paradise Café; for room‑service specifics, please check directly with the hotel.
Can I request a crib or rollaway bed in rooms at The Colony Hotel Palm Beach?
The hotel's site notes family services and babysitting availability; contact the hotel or your booking agent to request cribs or rollaways and confirm availability.
Room by room
26Junior Suite
What does the Junior Suite at The Colony Hotel Palm Beach look out on?
The Junior Suite is a garden-view room, so you wake to greenery rather than a street scene. Blackout drapes let you keep mornings dark and restful, or open them for the light.
How are the beds arranged and how many guests does the Junior Suite sleep?
The suite has 1 King Bed and is set for up to 4 guests across its 375 sq. ft. The bed has a pillowtop mattress, Egyptian cotton sheets, a down comforter and hypo-allergenic bedding, and is ideal for a couple wanting extra space.
What is the bathroom like in the Junior Suite?
It is a private bathroom with a shower/bathtub combination . You will find designer toiletries, a hair dryer and towels, plus bathrobes and slippers for lounging.
Is the Junior Suite suitable for guests with mobility needs?
Yes. The suite is accessibility-minded, with wheelchair accessibility , a bathroom emergency pull cord, a grab bar near the toilet, a raised toilet seat, a low-height counter and sink, and Braille/raised signage.
What comforts and services come with the room?
Expect a 32-inch flat-screen TV with premium channels , free Wi-Fi, free bottled water, champagne service and nightly turndown. Room service runs during limited hours, and a refrigerator can be arranged on request.
How close is the Junior Suite to the beach and Worth Avenue?
The hotel sits at the apex of Worth Avenue, about 100 yards from the Atlantic , with Palm Beach Municipal Beach roughly a 5-minute walk away. Guests also enjoy a free beach shuttle and a beach butler service with chairs, towels and umbrellas. Worth Avenue's shops and restaurants are about a 1-minute walk.
Where can I swim and dine during my stay?
The hotel has a Florida-shaped main pool open to all hotel guests, plus separate pools reserved for villa and bungalow guests. Dining includes Swifty's for breakfast, lunch or brunch, and dinner, Pink Paradise Café for coffee and light bites from 7am to 3pm daily, and The Living Room cocktail bar from 3pm to 9pm.
Is this suite a good fit for couples, families or longer stays?
With one king bed and space for up to four, it suits couples and small groups. Children of all ages are welcome, and babysitting is available for a surcharge . For a longer stay, you can use complimentary bicycles, the Naturopathica Spa & Healing Center (open daily 10am to 6pm, by reservation) and the Lake Trail for walks and rides.
What practical details should I know before arriving at The Colony Hotel Palm Beach?
Check-in begins at 4:00 PM and check-out is at noon. Overnight parking is $45 per 24 hours with valet service, and there is an electric car charging station on-site. Palm Beach International Airport is about a 12–13 minute drive away, and the property is smoke-free.
Standard Room
What does the Standard Room at The Colony Hotel Palm Beach look out on?
The Standard Room offers a Worth Avenue view . The hotel sits at the apex of Worth Avenue, so you stay right beside the street's shopping and dining.
How are the beds arranged, and how many guests can the Standard Room sleep?
The room is set up with 1 Queen Bed or 2 Double Beds and accommodates up to 4 guests . At 180 sq. ft. it is compact, so it suits couples, friends or a small family on a short stay better than a long one.
What is the bathroom like in the Standard Room?
The private bathroom has a shower/bathtub combination . It comes with bathrobes, slippers, towels, a hair dryer and designer toiletries.
Does the Standard Room have accessibility features?
Accessibility provisions include Braille/raised signage, a bathroom emergency pull cord, a grab bar near the toilet, a raised toilet seat and a low-height counter and sink . These support wheelchair accessibility. Please speak with the hotel when booking if you need them for your stay.
How comfortable is the bedding, and what other comforts come with the room?
Beds are dressed with premium bedding, Egyptian cotton sheets, a down comforter and a pillowtop mattress , with hypo-allergenic bedding and blackout drapes. The room also has a 32-inch flat-screen TV with premium channels , free WiFi, climate-controlled air conditioning and turndown service.
Is there a minibar or refrigerator in the Standard Room?
A refrigerator is available on request . Complimentary bottled water is provided and champagne service can be arranged. Room service runs during limited hours, and the hotel's restaurants and cafe are close by.
How far is the Standard Room from the beach and the pools?
The hotel is about 100 yards from the Atlantic Ocean . Palm Beach Municipal Beach is roughly a 5-minute walk and Mid-Town Beach about 7 minutes. Guests can use the free beach shuttle and the beach butler service for chairs, towels and umbrellas. The Florida-shaped main pool is open to all hotel guests, while the villa and bungalow pools are reserved for those guests.
Where can I eat without leaving the hotel?
Swifty's is the signature restaurant, serving Contemporary American cuisine for breakfast daily, lunch on weekdays, brunch at weekends and dinner nightly. Pink Paradise Café serves coffee, pastries, salads and sandwiches from 7am to 3pm daily. The Living Room is a cocktail bar open from 3pm to 9pm with a live Flamenco guitarist from 6pm to 9pm.
What should I know about parking, check-in and pets before booking?
Check-in begins at 4:00 PM and check-out is at noon. The guest checking in must be at least 18 and show photo ID and a credit card. Overnight parking is $45 per 24 hours , with valet service. Dogs of 25 lbs and under are welcome for a fee, and the hotel is smoke-free.
Food & drink
9Is breakfast included at The Colony Hotel Palm Beach?
No — The Colony Hotel Palm Beach is not an all-inclusive property; breakfast is available for a surcharge at Swifty's or via grab-and-go options at Pink Paradise Café.
What are Swifty's hours at The Colony Hotel Palm Beach?
Swifty's serves breakfast daily 7:00am–11:00am, lunch Monday–Friday 11:00am–3:00pm, weekend brunch 11:00am–3:00pm, and dinner nightly 5:00pm–9:30pm.
Do I need a reservation for dining at The Colony Hotel Palm Beach?
Reservations are recommended for Swifty's, while Pink Paradise Café accepts walk-ins without reservations.
What does Pink Paradise Café serve at The Colony Hotel Palm Beach and when is it open?
Pink Paradise Café offers espresso drinks, pastries, salads, sandwiches, soups and grab-and-go breakfast and lunch, and is open daily from 7:00am to 3:00pm.
Is there poolside food and drink service at The Colony Hotel Palm Beach?
Yes, the hotel has a poolside bar adjacent to Swifty's and food and drinks can be ordered to lounge chairs at the pools.
Does The Colony Hotel Palm Beach have vegetarian or vegan options?
Yes, the hotel's dining venues offer vegetarian and vegan options across their menus.
What is The Living Room at The Colony Hotel Palm Beach and when is it open?
The Living Room is the hotel's cocktail bar offering coffee, cocktails and light bites, with hours listed as 3:00pm–9:00pm daily.
Are kids welcome in the restaurants at The Colony Hotel Palm Beach?
Yes, The Colony Hotel Palm Beach welcomes families and children of all ages in its dining venues.
How do I contact Swifty's at The Colony Hotel Palm Beach for reservations?
Reservations for Swifty's may be made by phone or email; the restaurant's contact details are listed on the hotel's dining information.
Spa & wellness
8Is there a spa at The Colony Hotel Palm Beach?
Yes — The Colony Hotel Palm Beach partners with Naturopathica to operate the Naturopathica Spa & Healing Center from an on-property Spa Suite.
What are the spa hours at The Colony Hotel Palm Beach?
The Naturopathica Spa & Healing Center is open daily from 10:00am to 6:00pm.
Do I need a reservation for spa treatments at The Colony Hotel Palm Beach?
Yes, reservations are recommended for all massage and spa services and guests are encouraged to book before arrival.
What kinds of spa treatments can I book at The Colony Hotel Palm Beach?
The spa menu has included massages (therapeutic, hot stone, mother-to-be), facials, body scrubs and wraps, craniosacral therapy, Reiki, reflexology and other wellness treatments.
Does The Colony Hotel Palm Beach offer yoga or wellness classes?
Yes, the hotel offers complimentary weekend yoga and also hosts beach yoga sessions as part of its wellness offerings.
Are signature spa services and prices listed for The Colony Hotel Palm Beach?
Some signature services and starting prices are published through third-party listings (for example, a 60-Minute Defy Massage and a 60-Minute Chill Facial), but the hotel recommends confirming current services and pricing when booking.
Can I get spa treatments in my room at The Colony Hotel Palm Beach?
The public information indicates treatments are provided via the on-property Spa Suite; contact the spa or hotel directly to ask about in-room options.
Does The Colony Hotel Palm Beach have an on-site fitness center?
Guests receive complimentary access to the nearby Palm Beach Fitness partner facility rather than a traditional in-house gym.
Pools & on site
8Does The Colony Hotel Palm Beach have pools?
Yes — The Colony Hotel Palm Beach has multiple outdoor pools, including a main pool shaped like the state of Florida plus additional pools reserved for villa and bungalow guests.
Which pools at The Colony Hotel Palm Beach are available to all guests?
The main Florida-shaped pool is accessible to hotel guests; the other two pools are reserved for guests of the property's villas and bungalows respectively.
Is there poolside food and drink service at The Colony Hotel Palm Beach?
Yes, the hotel has a poolside bar adjacent to Swifty's and food and drinks can be delivered to lounge chairs at the pool areas.
Are pool umbrellas and lounge chairs provided at The Colony Hotel Palm Beach?
The hotel provides pool umbrellas and outdoor furniture at its pool areas.
Does The Colony Hotel Palm Beach offer a free beach shuttle and beach service?
Yes — the hotel provides a free beach shuttle and Beach Butler service that sets up chairs, towels and umbrellas and can deliver food and drinks on the beach.
Can families use the pools at The Colony Hotel Palm Beach?
Yes, The Colony Hotel Palm Beach is family-friendly and children are welcome to use the pool areas.
Are towels provided for pool use at The Colony Hotel Palm Beach?
Yes — towels are provided both at the pool and as part of the hotel's Beach Butler service for beach use.
Is there lifeguard service at The Colony Hotel Palm Beach pools?
The available information does not specify lifeguard presence at the pools; contact the hotel for current safety staffing details.
Weather & seasons
8What are the best months to visit The Colony Hotel Palm Beach for good weather?
The best time to visit Palm Beach is generally November through April when temperatures are comfortable and humidity is lower.
When is peak season at The Colony Hotel Palm Beach?
Winter (December–February) is Palm Beach's peak season, with the liveliest cultural calendar and higher crowds.
What is Palm Beach weather like in the summer if I stay at The Colony Hotel Palm Beach?
Summer is hot and humid with higher rain chances; the hot season with highs above the comfortable range runs roughly June through late September.
Does hurricane season affect stays at The Colony Hotel Palm Beach?
Hurricane season runs through November with the highest risk August through October; guests should monitor weather forecasts during those months.
When is the rainy season in Palm Beach for The Colony Hotel Palm Beach guests?
The wetter season generally lasts from late May to early October, with a greater chance of daily rain during that period.
Are ocean temperatures warm year-round near The Colony Hotel Palm Beach?
Yes — ocean water temperatures in the Palm Beach area typically range from the mid-70s°F in winter to the mid-80s°F in late summer, suitable for swimming most of the year.
Which month has the clearest skies near The Colony Hotel Palm Beach?
March is typically the clearest month of the year in the Palm Beach area, with clear or partly cloudy skies most often.
If I want fewer crowds but still good weather, when should I book The Colony Hotel Palm Beach?
Consider visiting in the shoulder months of November and March–April, which offer good weather but generally fewer crowds than peak winter months.
Getting there & around
10How do I get to The Colony Hotel Palm Beach from Palm Beach International Airport (PBI)?
Palm Beach International Airport (PBI) is the nearest airport and is about a 12–13 minute drive from the hotel; you can take a taxi, rideshare, or arrange town car service through the hotel.
Is The Colony Hotel Palm Beach easy to reach by train?
The Brightline West Palm Beach train station is about an 8-minute drive from the hotel; you can take a taxi or rideshare from the station to reach the property.
Does The Colony Hotel Palm Beach offer parking?
Yes, the hotel provides overnight parking and valet service; the hotel's FAQ lists a fee of $45 per 24 hours for overnight parking.
Is there shuttle service to the beach from The Colony Hotel Palm Beach?
Yes, The Colony Hotel Palm Beach offers a free beach shuttle and also provides Beach Butler service on the private beach.
Can I rent bicycles at The Colony Hotel Palm Beach?
The Colony Hotel Palm Beach provides complimentary bicycles for guests to use during their stay.
Is The Colony Hotel Palm Beach near Worth Avenue and other local attractions?
Yes, the hotel is at 155 Hammon Avenue, about a 1-minute walk to Worth Avenue and within short walking distance to local sights like the Worth Avenue Clock Tower and nearby beaches.
Does The Colony Hotel Palm Beach have EV charging or other car amenities?
Yes, an electric car charging station is available on-site.
Is The Colony Hotel Palm Beach a smoke-free property?
Yes, The Colony Hotel Palm Beach is a smoke-free property.
Can I get to downtown West Palm Beach from The Colony Hotel Palm Beach?
Downtown West Palm Beach and Rosemary Square (CityPlace) are about a 5-minute drive from the hotel; taxis, rideshares, and town car service are convenient options.
What is the hotel's address and phone number for travel questions?
The address is 155 Hammon Ave, Palm Beach, FL 33480. For booking help via BookResorts agents (available 24/7) you can call +1 (888) 605-1350.
Things to do
9What on-site activities are available at The Colony Hotel Palm Beach?
On-site offerings include two outdoor pools with a poolside bar, beach yoga, complimentary bicycles, live music, weekly trivia and bingo nights, and arranged water-sport lessons and excursions.
Can The Colony Hotel Palm Beach arrange water sports or excursions?
Yes, the hotel can help arrange nearby water activities such as sailing, scuba diving, water skiing, parasailing, and kayaking through its tours and ticket assistance.
Is there beach service and chairs at The Colony Hotel Palm Beach?
Yes, the hotel offers private beach access with Beach Butler service, including complimentary beach chairs, towels, and umbrellas, plus a free beach shuttle.
Can I play tennis or golf while staying at The Colony Hotel Palm Beach?
Guests have access to the Seaview Park Tennis Center for courts and lessons, and the hotel is located adjacent to a golf course with access and lessons available nearby.
Are spa treatments and fitness options available at The Colony Hotel Palm Beach?
The Colony partners with Naturopathica to operate the Naturopathica Spa & Healing Center on property (open daily 10:00am–6:00pm), and guests get complimentary access to the nearby Palm Beach Fitness facility.
What nearby cultural attractions can I visit from The Colony Hotel Palm Beach?
Nearby attractions include Worth Avenue shopping, the Society of the Four Arts, the Flagler Museum, the Norton Museum of Art, and the Palm Beach Lake Trail; many are a short walk or short drive away.
Is surf or swim instruction offered through The Colony Hotel Palm Beach?
Yes, surf lessons are offered on site through arranged activities, and the hotel's location near calm Atlantic beaches makes swimming accessible year-round.
Does The Colony Hotel Palm Beach offer childcare so parents can enjoy activities?
Babysitting and childcare are available on-site for a surcharge; contact the hotel to arrange services in advance.
Can The Colony Hotel Palm Beach help with tours and tickets for local attractions?
Yes, the hotel provides tours and ticket assistance and multilingual staff to help plan excursions and activities.
Weddings & celebrations
9Does The Colony Hotel Palm Beach host weddings?
Yes, The Colony Hotel Palm Beach hosts weddings, rehearsal dinners, wedding brunches, and other celebrations across its indoor and outdoor event spaces.
What wedding venues does The Colony Hotel Palm Beach offer?
Event spaces include the Coral Ballroom, the Solarium, the Lawn (poolside), the East Garden, and the Florida Room for smaller private functions.
How many guests can the Coral Ballroom at The Colony Hotel Palm Beach hold?
The Coral Ballroom measures about 2,800 square feet and can host up to approximately 250 guests for larger events.
What is the largest outdoor wedding space at The Colony Hotel Palm Beach?
The Lawn is the hotel's largest outdoor event space, suitable for ceremonies, cocktail hours, and receptions and can accommodate roughly 150 guests for a reception or cocktail hour.
Can I have an intimate wedding at The Colony Hotel Palm Beach?
Yes, the Solarium seats up to 40 guests for intimate ceremonies, and the Florida Room is available for very small private gatherings of about 10 guests.
Does The Colony Hotel Palm Beach offer full hotel buyouts for weddings?
Yes, the hotel’s wedding information notes that full hotel buy-outs are possible; contact the hotel or your event manager for details and availability.
Can Swifty's or other hotel restaurants cater wedding events at The Colony Hotel Palm Beach?
Yes, Swifty's offers catering and can accommodate events in the Coral Ballroom and other venues; speak with the hotel's events team for menu and capacity options.
How many guests can The Colony Hotel Palm Beach accommodate for ceremonies?
The hotel's wedding page states ceremonies can host up to 180 guests, with different venue options for indoor and outdoor ceremonies.
Who should I contact to discuss planning a wedding at The Colony Hotel Palm Beach?
Contact the hotel's events and catering team directly to discuss dates, capacities, and packages; for booking help you can also contact BookResorts agents at +1 (888) 605-1350.
Booking & prices
10How do I book a room at The Colony Hotel Palm Beach?
You can book directly through the hotel or through an agent such as BookResorts; for 24/7 assistance with reservations call BookResorts at +1 (888) 605-1350.
What room types are available at The Colony Hotel Palm Beach?
Room types listed include Junior Suite (1 King Bed), Premium Room (1 King Bed or 2 Double Beds), and Standard Room (2 Double Beds or 1 Queen Bed).
Is breakfast included with room rates at The Colony Hotel Palm Beach?
No, The Colony Hotel Palm Beach is not an all-inclusive property and breakfast is available for a surcharge at Swifty's or via the Pink Paradise Café.
What are check-in and check-out times at The Colony Hotel Palm Beach?
Check-in begins at 4:00 PM and standard check-out is at 12:00 PM (noon).
What is the minimum age to check in at The Colony Hotel Palm Beach?
The hotel requires the guest checking in to be at least 18 years old and to present a valid photo ID and credit card at arrival.
Does The Colony Hotel Palm Beach allow pets and are there fees?
The hotel welcomes dogs 25 lbs and under for a pet fee and provides custom-branded pet beds and treats; fee amounts vary by source, so check with the hotel or booking agent for current charges.
Is Wi‑Fi included in my stay at The Colony Hotel Palm Beach?
Yes, complimentary Wi‑Fi is available for all guests, including free in-room access.
Is parking included when I book a room at The Colony Hotel Palm Beach?
Parking is not included; overnight parking and valet are available for a fee—hotel FAQs list $45 per 24 hours for overnight parking.
Can I request accessible rooms at The Colony Hotel Palm Beach when booking?
Yes, the hotel offers accessible features and assistive services; request accessible rooms or specific needs when you make your reservation.
Are rates refundable or what is the cancellation policy for The Colony Hotel Palm Beach?
Cancellation and rate rules vary by rate type and booking channel; check the specific terms of your reservation or ask the hotel or BookResorts agent for the policy that applies to your booking.
Didn’t find your question?
Our travel team answers 24/7 and can check details with the hotel for you.
Answers are checked against hotel information and updated regularly; please confirm anything critical to your trip before booking.